lisi
08-16-2007, 06:22 PM
I am struggling with a seriously weird problem on a client's computer. She is running Libranet 3 and is having trouble connecting with the Internet:
All browsers will connect to Google. None will connect to anything else, even if given the IP rather than the domain name. I tried Firefox, Konqueror, Mozilla, Opera and one other, but I can't remember which, though I don't think it was Galeon. I also tried from 2 Live CDs, Knoppix (Konqueror again) and INSERT (Dillo). None was any different in this from any other.
She has two email accounts. Thunderbird can collect from one mailhost, but not the other. It connects to the mailserver all right, and says how many emails are there. It just can't succeed in downloading them.
Ping has no problems at all. I could ping any IP and any domain I tried. So the connections, settings and DNS servers are all fine.
I had been going to reinstall, and install Etch this time, but if Live CDs also have the problem, then Etch is not likely to solve anything.
I can't even think of a hardware problem that would consistently connect to Google and not to anything else. I thought of a firewall problem, but I can't find one and that idea is somewhat scotched by the fact that the problem also happens with Live CDs.
So what do I try next? All ideas, however seemingly far-fetched, most welcome.
TIA
Lisi
All browsers will connect to Google. None will connect to anything else, even if given the IP rather than the domain name. I tried Firefox, Konqueror, Mozilla, Opera and one other, but I can't remember which, though I don't think it was Galeon. I also tried from 2 Live CDs, Knoppix (Konqueror again) and INSERT (Dillo). None was any different in this from any other.
She has two email accounts. Thunderbird can collect from one mailhost, but not the other. It connects to the mailserver all right, and says how many emails are there. It just can't succeed in downloading them.
Ping has no problems at all. I could ping any IP and any domain I tried. So the connections, settings and DNS servers are all fine.
I had been going to reinstall, and install Etch this time, but if Live CDs also have the problem, then Etch is not likely to solve anything.
I can't even think of a hardware problem that would consistently connect to Google and not to anything else. I thought of a firewall problem, but I can't find one and that idea is somewhat scotched by the fact that the problem also happens with Live CDs.
So what do I try next? All ideas, however seemingly far-fetched, most welcome.
TIA
Lisi